Employee engagement is the level of connection employees have or ‘feel’ for the company they work for. A company with high employee engagement is likely to have more engaged employees. They feel a profound connection to their company, work with passion and are willing to go the extra mile. They are the catalysts for innovation and help move your business forward. Engaged employees solve problems, innovate and create new customers.

The group of unengaged employees in your company is crucial to the overall level of employee engagement. They are often difficult to spot because they often do just enough to fulfil their job requirements. They ‘sleepwalk’ through their day, uninspired and unmotivated, with little or no concern for customers, productivity, profitability, safety, or quality. They spend their time thinking about lunch or their next break and have essentially ‘checked out.’

Transforming unengaged employees offers you a great opportunity to improve your business performance and profitability. Research has revealed that employee engagement is related to the most important performance indicators. This is highly consistent across different organisations and regions of the world.